Thankfully, Sena has great customer service, and appreciates feedback and questions to help them improve. The 20S audio multitasking advertises that it seamlessly blends both signals simultaneously.Here's the 2nd (sort of) "con": getting this feature to work correctly.Stay in contact by calling hands-free on your Bluetooth phone, rock out to your favorite riding jams in stereo or listen to voice instructions of GPS navigators by Bluetooth wirelessly, all the while having conversations in full duplex with a passenger or other riders.The 20S is a state-of-the-art motorcycle and powersports Bluetooth communication system.
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I've found the boom mic to work best (I use a Nolan N85 helmet).
All in all, I really like this product and will recommend to others, especially to ride leads due to the audio multitasking feature.
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I ordered a new Icon Alliance Dark and wanted to get a bluetooth communicator so that I could listen to music, take phone calls (I'm practically always on-call at work and "I was out for a ride" doesn't go over well when I fail to answer the phone), and talk bike-to-bike when my wife and I go for rides.